QUESTIONS
FAQ for Guests
  • What is keyless rent?
    All our apartment have Smart Lock, so you can open it by app.
  • What is Smart Lock? Is it safe?
    This is an electronic lock that opens and closes through our server. Another main function of the lock is the ability to open and close it remotely from a smartphone.

    Since the inner cylinder remains the same, Smart Lock does not in any way change the basic security functions of the current lock. And the strong encryption method in our escutcheon guarantees the highest security standards, similar to those of online banking. Thus, the likelihood of breaking the electronic lock is excluded, plus we will instantly receive a notification of such an attempt and block access.
  • How will an owner get paid for renting out his property?
    Landlords will have access to the application with the ability to track analytics for leased objects, check the status of apartments, view booking plans, statistics for previous periods and receive payments according to a convenient schedule that will be spelled out in the Agreement.
  • How to get to the apartment if the phone runs out of power?
    In your personal account, you set your own pin code and you can always open the lock by it.
FAQ for Landlords
  • What is keyless rent?
    All our apartment have Smart Lock, so you can open it by app.
  • What is Smart Lock? Is it safe?
    This is an electronic lock that opens and closes through our server. Another main function of the lock is the ability to open and close it remotely from a smartphone.

    Since the inner cylinder remains the same, Smart Lock does not in any way change the basic security functions of the current lock. And the strong encryption method in our escutcheon guarantees the highest security standards, similar to those of online banking. Thus, the likelihood of breaking the electronic lock is excluded, plus we will instantly receive a notification of such an attempt and block access.
  • How will an owner get paid for renting out his property?
    Landlords will have access to the application with the ability to track analytics for leased objects, check the status of apartments, view booking plans, statistics for previous periods and receive payments according to a convenient schedule that will be spelled out in the Agreement.
  • Does the door change when installing a smart lock?
    No. No screwing or drilling is required, so the integrity of the doors will not be compromised. Also, if necessary, the owner can independently enter the apartment during periods free from guests and staff using ordinary keys.
  • Do I need to delete an ad on other sites in order to rent property through Home Now?
    The landlord decides for himself. Our application allows you to give access to all your guests, regardless of the source.
  • How do we verify the identity of guests?
    Each guest is verified, we check and identify his trustworthiness. We provide protection in those rare cases when guests cause damage in excess of the amount of the deposit for the safety of the property, or when such a deposit is not provided when renting.
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